Forensic Customer Management - The Science Behind Selling A lasting and successful sales training program. Driving change. Delivering results.
Manage Customers. Grow Sales Revenue. Increase Profits. Get started with a FREE 10-minute Telephone Consultation with Michael E. Sloopka Forensic Customer Management
Forensic Customer Management® Presentation and Learning Workshop

Learn how to effectively manage your customers by booking our Executive Presentation - an excellent overview for members of your association or organization. Or start the transformation process with our 2.5-day Learning Workshop.

Invest in a program that can actually teach members of your organization or association a proven, practical, and relevant sales process methodology, strategies, and tactics that will help them change or improve their behaviors and practices, learn the secrets of managing customers and clients more effectively, and apply the process of building top-performing sales, marketing, operations, and cross-functional teams.

In today's business environment, traditional sources of competitive advantage — product superiority and differentiation, economies of scale, world-class service delivery, and low-cost production — are inadequate and indistinctive.

Today's customers and clients often take such advantages for granted and expect these advantages to be complemented with value-added efficiencies in service, technology, information, and marketing — at a constant or declining acquisition cost. Furthermore, as the sophistication of customers and clients continues to dramatically increase, so has their expectation of suppliers, vendors, and service providers.

The only way members of your organization or association can increase market share, grow sales revenues, and maximize profitability is to change the way they diagnose, understand, approach, and interact with customers and clients.

Forensic Customer Management® is the KEY to Business Success

"Michael Sloopka's Forensic Customer Management and Secrets of Power Negotiating sessions are the highlight of our workshop series. He always delivers a high content, high energy keynote presentation, seminar or learning workshop in a very professional and entertaining manner. He consistently receives the highest ratings from our members. I am guaranteed a successful event if Michael is involved."

Anne Babej, Director, Professional Development,
Canadian Professional Sales Association, Toronto, Ontario

Forensic Customer Management® Presentation and Learning Workshop

Learn how to effectively manage your customers by booking our Executive Presentation - an excellent overview for members of your association or organization. Or start the transformation process with our 2.5-day Learning Workshop.

Sales Process Redesign Implementation and Integration Consulting and Coaching

Support the successful implementation and integration of the new sales process and customer management practices, and turnkey toolkit utilization.

Heading into a difficult negotiation? DON'T BE TAKEN ADVANTaGE OF IN YOUR HIGH-VALUE NEGOTIATIONSLearn More
Heading into a difficult negotiation? DON'T BE TAKEN ADVANTaGE OF IN YOUR HIGH-VALUE NEGOTIATIONSLearn More




Forensic Customer Management® Turnkey Toolkit

The reason why most sales training programs are not successful is because the training is not supported by proper customer management practices, and members of sales organizations are not provided with the necessary turnkey tools that are required to support the new sales process. Our client organizations receive the tools they'll need to improve sales productivity and business results, including the Six Stages of the Perpetual Cycle of the Forensic Customer Management Process Diagram®, Forensic Customer Blueprinting® Questions; Customer Profile Template; Customer Proposal Letters, Capability Presentation Template, Customer Contact Report, and Internal Business Recommendation formats ... AND MORE!





Get started with a FREE 20-minute telephone consultation with Michael E. Sloopka, President of Selling Solutions Inc.
Call 1-877-581-6777 or E-mail michael@sloopka.com

Sales Process Redesign & Transformation | Presentations | Workshops | Consulting and Coaching | Turnkey Toolkit

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